“I’d say to any company leader that’s looking to partner with IntelliFinishing that they are, first of all, easy to do business with, very personal and responsible team to be able to work with between sales, installation, and commissioning.”
– Chris Salyer
Production Manager, Greenheck Group
Choosing a finishing system provider can be a daunting process. When a company finds a vendor that not only understands their needs but delivers effective solutions, they tend to want to stick with that vendor. This was the case for Greenheck, a well know provider of Industrial HVAC systems, when they selected IntelliFinishing for their newest and second of two finishing systems with IntelliFinishing.
According to Chris Salyer, Production Manager at Greenheck Tulsa, “Finding a finishing system provider that resonates with the same core values as your company can make a big difference! At Greenheck, a core value is being ‘easy to do business with’”. Based on their experience with their first powder coating system from IntelliFinishing, installed in 2015 in North Carolina, Greenheck knew this value was mirrored at IntelliFinishing. When Greenheck started considering a new system for their Oklahoma facility in 2022, they knew that IntelliFinishing would be easy to do business with as well as provide a system tailored to their needs. The result was a seamless partnership during the quote and installation of their newly installed, state of the art, IntelliFinishing system, recently completed in Tulsa Oklahoma, but built on a mutual understanding and trust.
Besides being easy to do business with, whether during the quote, installation, or post support process, IntelliFinishing’s control software is also a testament to their dedication to providing user-friendly solutions. Per Salyer, “With minimal training, Greenheck team members can successfully navigate the system, even if they had no prior experience with powder coating or painting processes.” The robust but comprehensible control software, alongside responsive customer service, makes operating this system very easy to use.
The system overview provided by IntelliFinishing is straightforward, allowing users to troubleshoot issues easily with step-by-step guidance. This eliminates the need for excessive time spent on system adjustments and instead allows focus on quality control and improving the product’s features.
When inclusion, commissioning, and sales intertwine with reliable customer service, the result is unparalleled. Salyer adds, “Not only did IntelliFinishing manage the installation, they ensured the necessary parts for any additional maintenance were at our disposal. This level of accountability and attention to detail etched a mark of excellence in the services IntelliFinishing provided.”
Investing in a finishing system that provides user-friendly solutions, comprehensive system overviews, and reliable customer service can prove invaluable. IntelliFinishing has proven themselves once again as an indispensable collaborator providing services that are easy to understand and effectively implemented. Their control software, customer service, and dedication to making processes accessible are all qualities that make IntelliFinishing a must-have ally for businesses looking for highly flexible yet easy to use while very effective finishing solution.
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